The London Foot and Ankle Clinic is a private orthopaedic and sports injury clinic, so we only see patients who have private medical insurance or who are paying for their own treatment. If you are an NHS patient you should ask your GP for a referral to Mr Ahmad Malik’s NHS practice at Buckinghamshire Healthcare NHS Trust.
If you have private medical insurance, claims relating to your treatment will be invoiced directly to your insurer, if you are a self-pay patient the invoice will be directed to you.
If you are insured it is your responsibility to obtain preauthorisation prior to any consultation or treatment. This is because there are so many different policies in existence it is only the patient who can establish if their own policy will cover both the treatment and the costs of the treatment and identify if they will incur any shortfall.
In the circumstance that an insurer declines to make payment after any treatment or consultation has been given the patient will be liable for any outstanding amount.
So that we can focus entirely on your medical treatment, at The London Foot and Ankle Clinic, all invoicing and billing is dealt with by a separate company, Medical Billing and Collection (MBC) Ltd.
Should you have any queries about the cost of treatment or an invoice that you receive please contact them directly on the number below:
Medical Billing & Collection
Telephone: +44(0)1494 387804
Fax: +44(0)1494 766 488
Website – https://www.medbc.co.uk
Please read these documents from the Federation of Independent Practitioner Organisation (FIPO):
Patient Information- Patient_Charter
Patient information – FIPO fees
Please contact Medical Billing and Collections for details of the cost of consultations.
Costs vary greatly from patient to patient depending on the operation and number of consultations necessary for the duration of treatment. Please speak to your surgeon for details. For consultation and procedure costs please contact Medical Billing and Collections Telephone: +44(0)1494 387804.
Patients with medical insurance will usually be covered by their policy, although you should check this with your insurance provider prior to treatment to avoid incurring any unexpected costs.
Costs for an operation include the following:
The hospital fee – this makes up the lions share of the total cost. It includes the cost of the hospital for your procedure.
The anaesthetic fee – this includes the cost of your consultation with your anaesthetist on the day of surgery and for your anaesthetic.
The surgical fee – this is the fee to the surgeon for undertaking your surgery.
If you don’t have medical insurance, please make sure you are able to meet the costs provided in your quote before proceeding with treatment.
Depending on your insurance company and the policy you have, the cost of your treatment may not be fully covered. This can result in a shortfall, which you will be responsible for. Please check with your insurer to see if the full cost of your treatment is covered.
It is important to remember that any X-rays, scans, tests or investigations required are charged in addition to the consultation fee.
Please also note that insurance companies usually do not cover the cost of Aircast boots, post-operative shoes, casts or crutches.
While not absolutely necessary, you may find that certain insurance companies will insist on one before covering the cost of your consultation. For that reason it is best if you check beforehand with your insurance provider. For self paying patients a referral is not necessary.
A referral is not necessary and details of consultation costs are available from Medical Billing and Collections Telephone: +44(0)1494 387804.
For surgical procedures, fees are payable to the relevant hospital and The London Foot and Ankle Clinic (surgeon fees) prior to admission.
The hospital will take these details to cover any potential costs incurred by the hospital. These details are not passed on to The London Foot and Ankle Clinic or the surgeon, and are not used to settle any outstanding invoices.
When a surgeon and patient agree to proceed with an operation or procedure, a procedure code is assigned. These codes assist the insurance company in determining coverage, costs and in some cases medical necessity of the services.
You will receive the details of your procedure code typically via email after you have agreed with your surgeon to go ahead with a procedure. It is important to relay this information to your insurance company and get pre authorisation prior to the intervention.
Further information is available from the Clinical Coding and Schedule Group.
Orthopaedic Outpatient Department
30 Devonshire Street, London, W1G 6PU
tel: +44 (0) 203 7956053
Mon - Fri (8am-8pm)
Sat (9am - 5pm)
Queen Alexandra Road
tel: +44 (0) 149 4426432