To Be The Best Orthopaedic Clinic We Value Your Feedback

At The London Foot and Ankle Clinic, Mr Malik strives to be the best Foot & Ankle Orthopaedic Surgeon and deliver world-class healthcare for every single patient. As we continue to better ourselves we welcome your feedback (positive and negative) and any recommendations you may have on how we can improve our service.

Below you will see a list of existing submissions. Underneath this you will see our online feedback form where we would ask you to submit your thoughts.

14 September, 2016

John Robinson

What we did well

Deltoid ligament reconstruction - The operation has been a complete success

What we could have done differently

Nothing

Your recommendations

I had a hip arthrodesis following an accident in 1988. I have since been a very active person despite one leg being 4cm shorter than the other. About a year ago I tripped and fell down stairs at home and started to have bouts of severe pain in my ankle that became more and more regular. Once I saw Mr Malik and following an X ray and MRI scan it became apparent I had torn my deltoid ligament with some possible additional damage to my inner ankle bone. Mr Malik handled my case in a professional, calm, and humane manner. When the bouts of pain became even more regular Mr Malik moved the operation date forward to accommodate me. My recovery on full bed rest for a few weeks, followed by partial mobility with a Velcro boot was challenging because of the combination of a rigid fused hip on the same side as my ankle operation. However, I am now five months beyond the operation and am fully mobile with some residual swelling which is to be expected but no ankle pain. I have just returned from a three day conference in Holland where I have been on my feet all day with no significant side effects. I now walk as much as I like so the dog is pleased and have returned to swimming twice a week. The physiotherapist Mr Malik recommended (Matt Goodliffe in Berkhamsted) was excellent and my advice to anyone undergoing such surgery is to make sure you maintain your designated exercise regime including massage in my case to regain and maintain movement and flexibility. There are no excuses for not putting in the effort.

11 August, 2016

Dave Moore

What we did well

Cheilectomy left foot to treat Hallux Rigidus

What we could have done differently

Absolutely nothing!

Your recommendations

I had put up with severe pain for 4-5 years in my big toe joint; living on a diet of Ibuprofen and having gone down the whole podiatry route of orthotic inserts etc. The pain was becoming unbearable and as a healthy outdoor kind of person, I was becoming extremely frustrated with the limitations imposed on my life by this condition. By mid 2016, at the age of 58, it had got to the stage that I found it nearly impossible to walk 400 yards. Then, through a bit of internet research, I found Mr Malik. How I wish I had known about him 3 or 4 years ago! From the initial consultation I was extremely impressed by his obvious expertise and knowledge and his ability to explain everything in very starightforward terms. He inspired confidence and I had no hesitation in agreeing with his recommendation to carry out a cheilectomy on my left big toe. The operation took place at Wycombe General Hospital through the NHS at the beginning of November 2015; I followed his post op guidance strictly (Elevate foot for two weeks- what a pain, but worth it in recovery terms!) Another four weeks with use of foot, light exercise in the gym without pressuring joint and after 6 weeks the difference was incredible. I was back at work, and building up the walking distance. In May 2016 I was on walking holidays in Northumberland and Scotland and in July 2016 did a 19 mile walk in Wales with no problem at all. My other big toe has the same condition and I saw Mr Malik yesterday (Mid August 2016) and he is going to operate on it in January 2017. I have absolutely no worries at all about this, having gone through it already - the explanation, care and professionalism he brings to your treatment is brilliant. I just know that I will not have to put up with severe levels of pain anymore. If you suffer from any foot or ankle condition and are wavering about having a consultation with Mr Malik - just go and see him! Within minutes you know you have made the right choice and you know you are talking to someone who really understands your problem, but more importantly cares about it and can provide a solution for you.The difference to me has been amazing. I cannot thank Mr Malik enough.

Answer from us

Thank you Dave for you kind words. Looking forward to fixing the other foot.

17 July, 2016

Brendan Cradden

What we did well

Arthrex Midsubstance Repair to a torn (ruptured) Achilles tendon

What we could have done differently

From the initial injury check by Mr Malik to the rapid operation the whole procedure was seamless and faultless. Perfect.

Your recommendations

Mr Malik and his team provided a first class service from initial examination, operation, recovery procedure, cast to boot, and follow up advice on recovery steps and physiotherapy. The video of this operation on Google; I am glad I saw it after the event!! Thank you and your team Mr Malik, I am looking forward to start training for my next marathon.

Answer from us

Thank you Brendan, all the best with the marathon training.

02 July, 2016

David Berry

What we did well

Maissoneuve fracture with posterior malleolus fracture - procedure was ankle EUA and syndesmotic (tightrope) repair. I would recommend Mr Malik to anybody. Prior to seeing Mr Malik my injury had been mis diagnosed as an ordinary sprain. Mr Malik quickly identified the real problem and while explaining the seriousness, quickly put me at ease as to the steps to be taken and timeline for recovery. His manner with patients is fantastic and i am so happg with the results of the surgery he performed. The recovery time was exactly as he had predicted and i am now walking/exercising normally again. His recommendations as to choice of physio were also spot on.

What we could have done differently

Nothing - I could not be happier with the quality of diagnosis, surgical care, patient care, conmunication amd outpatient/physio support

Your recommendations

As above I would not improve on the care I received and I would recommend Mr Malik to anyone with a similar injury.

Answer from us

Thank you David

30 June, 2016

Joy White

What we did well

Right talus insufficiency fracture

What we could have done differently

Nothing

Your recommendations

After weeks of incorrect diagnosis and treatment at local surgery level, Mr Malik identified the problem precisely, and provided appropriate treatment by use of an Aircast boot. At all times, I felt entirely confident in his care, and was greatly reassured by his lovely warm and friendly manner. I am now looking forward to getting back to a more active life. Thank you so much.

Answer from us

Thank you Joy, all the best with your rehabilitation.

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